What I learned at #DSCLT (Day One Edition)
Digital Summit is great. It can, however, be a little overwhelming. That's why I take notes from the sessions I attend. Here are mine- perhaps they can help you, too.
5 Habits for Creating a Customer-Centric Company by @c5geoff
TL;DR: Being customer-centric is not something your company needs to do- it's something your company needs to be (and can be).
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